December 9th – 10th, 2021
ISQFD‘ 21 is held completely as an online conference. Attendance requests registration (via Button above).
You can download the program as well as a Flyer in pdf.
09.12.2021: First Day
| 12:45 CET | Arrival | Videoconference setup/access | |
| 13:00 CET | Opening | Welcome and announcement | Georg Herzwurm, Wolfram Pietsch, QFD Institut Deutschland, Germany |
| 13:15 CET | QFD-Methodology: Entrepreneurship | Essential QFD+: The “Value World” Integrative Framework for Value | Richard Zultner; Stevens Institute of Technology, Hoboken, United States of America |
| 13:45 CET | Software Quality of Artificial Intelligence | A study for quality characteristics to ensure the quality of software 2.0 | Yoshimichi Watanabe: University of Yamanashi, Japan Yunarso Anang, Politeknik Statistika STIS, Indonesia Takahashi, University of Yamanashi, Japan |
| Short break | Polls, Chats, Discussion Forum | ||
| 14:30 CET | Sustainable Product Development | Integration Sustainability with Quality Function Deployment: A Case Study for Product Design of a Composite Horizontal Stabilizer | Sezen Ayber: Eskisehir Technical University, Turkey Nihal Erginel, Eskisehir Technical University, Turkey |
| 15:00 CET | Process Safety | Planning of the Hardware and Software Combined Test Cases for Industrial Product in the Abnormal Condition using HAZOP | Masakazu Takahashi, University of Yamanashi, Japan Yunarso Anang, Politeknik Statistika STIS, Indonesia Yoshimichi Watanabe, University of Yamanashi, Japan |
| Break | Polls, Chats, Discussion Forum | ||
| 16:00 CET | Software Product Innovation | Towards a Value Proposition Deployment for Software-intensive Innovations | Felix Schönhofen, University of Stuttgart, Germany |
| 16:30 CET | Software Quality Control | Complex System Testing based on AHP and QFD | Thomas Fehlmann, Euro Project Office AG, Swiss Eberhard Kranich, Euro Project Office Germany, Germany |
| Short Break | Polls, Chats, Discussion Forum | ||
| 17:15 CET | Curricula Development | Revising A Course Design with Kansei Engineering | Merve Gündüz Cüre, Manisa Celal Bayar University, Turkey Aysun Kapucugil Ikiz, Dokuz Eylül University, Turkey |
| 17:45 CET | Curricula Development | Identifying Challenges and Alternative Solutions in e-learning and e-teaching via Online Gemba Visits in Business Schools | Aysun Kapucugil Ikiz, Dokuz Eylül University, Turkey Banu Demirel, Dokuz Eylül University, Turkey M. Banu Durukan Sali, Dokuz Eylül University, Turkey |
| Short Break | Polls, Chats, Discussion Forum | ||
| 18:30 CET | Keynote: Customer Experience | Assessing Product and Service Quality through the Customer’s Experience | John Abraham, Medallia Institute, United States of America |
| 19:15 CET | Wrap Up | Open issues, announcements | Wolfram Pietsch, QFD-Institut Deutschland, Germany |
10.12.2021: Second Day
| 9:15 CET | Arrival | Videoconference setup/access | |
| 9:25 CET | Opening | Welcome and announcement | Wolfram Pietsch, QFD-Institut Deutschland, Germany |
| 9:30 CET | QFD-Methodology – Fast Track | Customer-centric product design under time pressure | David Menichelli: IBA Dosimetry GmbH / Germany |
| 10:00 CET | Public Transportation | An application of Blitz QFD®: Improving Urban Rail Train Cabin for Tourists | Catherine Chan, Hong Kong QFD Association, Hong Kong Kim Stansfield, VoCATE Ltd, UK Glenn Mazur, The QFD Institute, USA |
| Short Break | Polls, Chats, Discussion Forum | ||
| 10:45 CET | Requirements Validation | Keeping an eye on quality: Eye-tracking for customer requirements validation during the product development process | Lena Stubbemann, University of Kassel, Germany Robert Refflinghaus, University of Kassel, Germany |
| 11:15 CET | Strategy Development | Designing a ‘Not-For-Profit‘ Organization As a Product-Service Solution Using Modern QFD: Part 1 Vision and Mission Development | Kim Stansfield, VoCATE Ltd, UK Stephen Dimelow, SJD Systems Ltd, UK John Fraser, UK Government Agency, UK Catherine Chan, Hong Kong QFD Association, Hong Kong Glenn Mazur, The QFD Institute, USA R. Fernando Colmenares-Quintero, Universidad Cooperativa de Colombia (UCC), Columbia |
| Break | Polls, Chats, Discussion Forum | ||
| 12:15 CET | Social Problem Solving | An Application of QFD for Social Problem Solving-The Causality-based Derivation of Solutions | Teruyuki Koike, Area Vision Co. Ltd., Japan Yoshimichi Watanabe, University of Yamanashi, Japan Hisakazu Shindo, Japan |
| 12:45 CET | Curricula Development | A Scientific Review Based on QFD of The Guideline for Developing Higher Education Curriculum in Indonesia: An Application in The Government-Affiliated Institution | Yunarso Anang, Politeknik Statistika STIS, Indonesia Lutfi R. Maghfiroh, Politeknik Statistika STIS, Indonesia Yoshimichi Watanabe, University of Yamanashi, Japan Masakazu Takahashi, University of Yamanashi, Japan |
| Short Break | Polls, Chats, Discussion Forum | ||
| 13:30 CET | Keynote: Standardization | The importance of ISO 16355 in general and ISO 16355-7 for the future of QFD | Glenn Mazur, The QFD-Institute, United States of America Georg Herzwurm, QFD-Institut Deutschland, Germany Sixten Schockert, QFD-Institut Deutschland, Germany |
| 14:15 | Closing | Summary, Announcements and Goodbye | Georg Herzwurm, QFD-Institut Deutschland, Germany |
