11. QFD-Symposium, Stuttgart 2011

QFD Symposium
17. International QFD Symposium ISQFD'11: Achieving Sustainability with QFD QFD has proven to foster customer-oriented design of products and services in almost any industry and country. QFD is integral part of any Six Sigma initiative, of Agile Software Development methods, of product and service improvements. However it is not only the design itself that makes the success of QFD. It is the process and the underlying paradigm. QFD-based designs go far beyond short-term facelifts. Long-term value and sound product development processes are the keys for sustainable success. The 17th International QFD conference will highlight, explain and develop sustainable development of products and services with QFD. In conjunction with ISQFD'11 the QFD-ID Innovation price 2011 has been awarded. The QFD-ID Innovation price honors scientific works for their outstanding contribution to the…
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1. QFD Symposium, Köln 1996

QFD Symposium
A symposion organized by BIFOA (Betriebswirtschaftliches Institut für Organisation und Automation an der Universität Köln) General Quality Function Deployment (QFD) is a technique used in Japan and USA for decades now to establish communication channels and establish a level of common understanding between customers and technicians. QFD is of the method of choice for companies such as Hewlett-Packard and Anderson Consulting, among many others from various areas, to define appropriate levels of functionalities for their products and services. For reasons that are difficult to assess, it is not yet commonly used in Germany (and possibly other countries of Europe). Yet its proven benefits include the ability to distinguish between features that are technically feasible and those that are needed by the customer. Figure 1: Features without QFD Figure 2: Features…
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